SilverSingle Privacy Policy: How We Protect Your Data & Privacy

1. Introduction and General Provisions

Welcome to SilverSingle. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, shared, and protected, and the choices you have regarding your data. By accessing or using the SilverSingle website and services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

2. What Data We Collect

We collect information that you provide directly to us, that we collect automatically, and, in some cases, from third parties.

• Personal Identification Information: Name, email address, date of birth, gender, postal code, and phone number when you create an account.
• Profile and Preference Data: Information you add to your profile, such as interests, lifestyle, relationship goals, photos, and personal descriptions.
• Communication Data: Messages you send and receive through our platform, and any communications with our support team.
• Technical and Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other usage statistics collected via cookies and similar technologies.
• Payment Information: If you purchase a membership, our payment processors collect billing details. We do not store full credit card numbers on our servers.

3. How We Use Your Data

We use your information to provide, personalize, and improve our Services. Specific purposes include:

• Creating and managing your account and profile.
• Providing matchmaking services and suggesting compatible profiles.
• Facilitating communication between members.
• Processing transactions and sending related information.
• Sending administrative messages, updates, security alerts, and support communications.
• Personalizing your experience and delivering relevant content.
• Conducting research, analytics, and improving our platform's functionality and safety.
• Preventing fraud, protecting the security of our Services, and enforcing our Terms of Service.

4. Sharing Data with Third Parties

We do not sell your personal information. We may share your data in the following limited circumstances:

• With Other Members: Your public profile information is visible to other members as part of the service.
• Service Providers: Trusted vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, customer support), under strict confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or legal process, or to protect the rights, property, or safety of SilverSingle, our members, or the public.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: For any other purpose disclosed to you at the time we collect the information, with your explicit permission.

5. Data Protection

We implement a variety of technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and to protect your login credentials.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate or incomplete data in your profile.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Objection and Restriction: Object to our processing of your data or request we restrict its use.
• Opt-Out: Opt out of marketing communications by using the unsubscribe link in any email.

To exercise these rights, please contact us using the details in the "Contact Information" section. We will respond to your request in accordance with applicable law.

7. Cookies (Cookies)

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Performance Cookies: Help us understand how visitors interact with our site.
• Functionality Cookies: Enable enhanced features and personalization.
• Advertising Cookies: May be used to deliver relevant advertisements on other sites.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Services.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, through an in-platform notification or email.

We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

SilverSingle Privacy Team
Email: [email protected]
Postal Address: 123 Trust Avenue, Suite 500, Security City, SC 10001
For general inquiries, please visit our Contact page.